|
1388602
|
2015-05-22
|
Incorrect information on credit report
|
Credit reporting
|
|
| Issue |
Incorrect information on credit report
|
| Timely |
Yes
|
| Company |
Ray Klein, Inc.
|
| Product |
Credit reporting
|
| Sub Issue |
Information is not mine
|
| Date Received |
2015-05-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-05-27
|
| Company Public Response |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
| Complaint What Happened |
professional credit Services placed an account on my credit that does not belong to me and it is damaging my credit. I have tried contacting them to provide proof this account belongs to me and they have not or responded to me for that matter.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6659330
|
2023-03-08
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Ray Klein, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2023-03-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-04
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
I was treated at a XXXX XXXX XXXX XXXX over the XX/XX/XXXX holiday. Due to the holiday, despite me being treated in their XXXX XXXX clinic, because they performed XXXX at the hospital on the same campus, they billed me for both hospital and XXXX XXXX services. I believe this was three years ago. I immediately paid the the first bill when it was received.
I disputed the hospital bill with them directly because their on-call radiology doctor misread the XXXX XXXX XXXX XXXX XXXX XXXX when it wasn't. This caused the XXXX XXXX physician to sell me an expensiveXXXX XXXX XXXX XXXX. I do not believe they actually reviewed my dispute and was never notified of their findings, but instead received notification that I had been sent to collections. I was so frustrated by their overall incompetency I decided to pay it anyways. I believe this was around XXXX of 2020.
They billed me using the two different account numbers and mailing addresses for each invoice, which I paid via my " bill pay '' services at my bank, using their information. A few months later I received notification that I had again been sent to collections for this bill, so I called them directly to resolve.
I spent over three-hours on the phone with their billing department where I learned that they had received both payments, but due to their accounting system, they are unable to apply the funds to the correct account because someone in their company misapplied both checks to one account. I asked them what I was supposed to do about that since I don't work for them, to which they had no answer.
I eventually spoke with their manager due to the insanity of their logic, who verified that they had in fact received both payments, but for good measure, he requested that I send them a copy of the canceled check, which I did. I believe his name was XXXX, but it's been so long now that I don't honestly remember ; however, he was supposed to call me back to verify they received it but never did.
Shortly after this I received notification that they had again sent me to collections over this. I called them again and spent another three-hours on the phone trying to resolve this. Their billing department confirmed that they had received the canceled check showing it had been deposited into their account and that it had my correct account number on the notation line. However, again they explained that they had misapplied that payment and didn't know how to resolve the issue in their system.
I have told them that they are now harassing me and that I am not addressing this with them again. I believe I have acted in good faith to help them sort out their accounting errors, but on top of their medical incompetence, I have spent all of the time I intend and would file a complaint if they contact me again.
Last week I received a letter from XXXX XXXX XXXX trying to collect on this medical charge.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2364509
|
2017-03-01
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
Ray Klein, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was discharged in bankruptcy
|
| Sub Product |
Medical
|
| Date Received |
2017-03-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-03-01
|
| Company Public Response |
Company disputes the facts presented in the complaint
|
| Consumer Consent Provided |
Consent not provided
|
|
|
12004194
|
2025-02-10
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Ray Klein, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to sue you for very old debt
|
| Sub Product |
Medical debt
|
| Date Received |
2025-02-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-10
|
| Company Public Response |
Company disputes the facts presented in the complaint
|
| Complaint What Happened |
Professional credit service XX/XX/year> {$3200.00} I do not want to contact them to renew the statute of limitations because they have been met this is a 10 year old debt
|
| Consumer Consent Provided |
Consent provided
|
|
