|
7543589
|
2023-09-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
I do not know
|
| Date Received |
2023-09-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-13
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7217742
|
2023-07-07
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
|
| Sub Product |
Credit reporting
|
| Date Received |
2023-07-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-07
|
| Complaint What Happened |
I was a victim of identity theft on two separate occasions and my identity and credit information has been misused. I have filed complaints and disputed with companies listed and have not been able to get these resolved! To my understanding some collection accounts have been sold to other companies. I have also reached out to them and disputed. I have also reached out to XXXX, XXXX, & XXXX.
These include but are not limited to : XXXX XXXX XXXX Trust Financial LLC ) Opened fraudulently XX/XX/XXXX Check into Cash ( XXXX ) Opened fraudulently XX/XX/XXXXXXXX XXXX XXXX XXXXXXXX ( XXXX XXXX XXXX ) Opened fraudulently XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ) Opened fraudulently XX/XX/XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) Opened fraudulently XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX ) Opened fraudulently XX/XX/XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX ) Opened fraudulently XX/XX/XXXXXXXX XXXX XXXX Opened fraudulently XX/XX/XXXX XXXX XXXX Opened fraudulently XX/XX/XXXX XXXX XXXX XXXX fraudulently XX/XX/XXXX XXXX XXXX - XXXX Opened fraudulently XX/XX/XXXXXXXX XXXX XXXX XXXX Opened fraudulently XX/XX/XXXX XXXX XXXX XXXX XXXX Opened fraudulently XX/XX/XXXX XXXX, XXXX, XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
1080820
|
2014-10-21
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
No
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to take legal action
|
| Sub Product |
Medical
|
| Date Received |
2014-10-21
|
| Submitted Via |
Web
|
| Company Response |
Untimely response
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-12-05
|
| Consumer Consent Provided |
N/A
|
|
|
1211168
|
2015-01-27
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
No
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened arrest/jail if do not pay
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-01-27
|
| Submitted Via |
Web
|
| Company Response |
Untimely response
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-01-30
|
| Consumer Consent Provided |
N/A
|
|
|
6741806
|
2023-03-23
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Threatened to contact someone or share information improperly
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Talked to a third-party about your debt
|
| Sub Product |
Other debt
|
| Date Received |
2023-03-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-23
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
I have been working with the team at Trust Financial on a debt that I owe. They have been good to work with. I still dispute the debt with the original creditor, which has nothing to do with Trust, but know it should be reported to the credit bureaus based on what they have. However, when I saw the debt on my credit report it is being reported by a XXXX XXXX XXXX XXXX. I have never heard of XXXX XXXX before this and have never been contacted by them. I tried to find information on XXXXXXXX XXXX within the state of Idaho and when I did I found documents that show that XXXX XXXX has been dissolved as a company by the state. I did further research and see that the principal names on the documents also own other agencies in the state of Idaho, including a law office as they are lawyers. I tried to call XXXX XXXX and the number was not for XXXXXXXX XXXX, but a number of other collection companies. I spoke with an agent from Trust Financial, and they said that they " bought '' XXXX XXXX. When I asked then why it is XXXX XXXX as the owner of the debt and that I saw it as fraud, the person I was speaking to told me they would hang up on me if I continued. I asked how a company that no longer exists can report to credit bureaus and the agent hung up on me!
|
| Consumer Consent Provided |
Consent provided
|
|
|
4729083
|
2021-09-17
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Old information reappears or never goes away
|
| Sub Product |
Credit reporting
|
| Date Received |
2021-09-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-09-17
|
| Complaint What Happened |
This complaint has 2 parts : XXXX XXXX XXXX split our family account into two separate accounts. Payments made were applied only to one account while the other grew delinquent. Then *both* accounts were sent to Rocky Mountain Recovery with a fee added. To me, its illogical that family accounts would be separated, its more illogical that both accounts were sent to collections despite payments being made to one. Theyre either the same account or separate, which is it?
We paid this ~ {$1800.00} down from XX/XX/XXXX- XX/XX/XXXX, it is now paid off.
The other part is the not my problem mentality I am getting from the medical and collection company. Ive contacted the doctors office and they claim they can do nothing and I need to contact collections. I contact collections and they repeat the same ignorant line with out giving a logical explanation Its our company policy not to remove items from credit reports ; I feel it is just laziness.
I have fully paid what I feel is an incorrect debt from the doctors office and now I just want the items expunged from my credit report as it is affecting my financing options. I want someone to take accountability.
|
| Consumer Consent Provided |
Consent provided
|
|
|
9909394
|
2024-08-25
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Medical debt
|
| Date Received |
2024-08-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-08-25
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6129663
|
2022-10-26
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2022-10-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-10-26
|
| Complaint What Happened |
They billed for an exact amount and eventually filed a lawsuit for a debt that was paid in XXXX of XXXX and in XXXX of XXXX. We explained several times and produced documents where we paid the medical bill. Now they are going after XXXX and with filing fees and other fees they are now saying {$160.00} for attorney fees as well, for a {$620.00} total.
Again we paid the debts on XX/XX/2020 and then the XXXX billing on XX/XX/2020. PIF We have wasted an extreme amount of time providing them with this information and because of their poor recording keeping, Trust Financial, XXXX XXXX as well as XXXX XXXX XXXX XXXX are still chasing the original {$160.00} plus now additional fees.
They are chasing after old debt without double checking their payment records and even after providing they are continuing. We believe due to new rules related to the reporting and collection of medical debt they are wrongfully going after older medical bills against employed debtors. But in this case they have it wrong.
Furthermore, they served my father at his house and I havent been at that address for over XXXX years and I was mortified at the
|
| Consumer Consent Provided |
Consent provided
|
|
|
6175120
|
2022-11-07
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
Trust Financial LLC
|
| Product |
Debt collection
|
| Sub Issue |
Notification didn't disclose it was an attempt to collect a debt
|
| Sub Product |
Other debt
|
| Date Received |
2022-11-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-11-07
|
| Complaint What Happened |
I received a letter from you guys trying to collect money that i guess i owe anthem broadband of idaho. XXXX the letter it states that you are trying to collect it from the due date of XX/XX/XXXX. For {$300.00}. First if all i haven't had service with them since XXXX of XXXX. And i have not received any notice before this one sent to my new address of XXXX XXXX XXXX XXXX XXXX idaho stating that I owed them anything until now. So what i want to know is why my last due date for a payment is over a year after I discontinued service with them. Because i had moved and it was no longer needed.
|
| Consumer Consent Provided |
Consent provided
|
|
